What is the AI Support Coach?
A Meta-certified WhatsApp chatbot that acts as a 24/7 personalised coach & early warning system.
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Trained on your programmes, content, and processes
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Proactive check-ins (academic + wellbeing)
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Seamless support across LMS | eAssessment | Academic & Emotional needs
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Direct handoff to your team with full context
How The Coach Helps Learners (Visual – WhatsApp style)
Use the chat examples from the SOW (Darryn / End User Computer / Mazars-style). Show 3 bubbles:
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Onboarding + document collection
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Academic progress nudge + resource help
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Wellbeing check-in + referral
“It feels like every learner has a dedicated coach in their pocket.”
Alleviate Admin Burden + Smarter Data
Free up your team’s time while getting actionable intelligence:
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AI handles routine queries, progress checks & initial wellbeing pulses
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Automatically flags at-risk learners (silence, lag, distress signals)
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Delivers individual, cohort, programme & client-level reports
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Monthly managed service (5 hours included) + BI dashboard
Result: Your admins spend less time chasing and more time on high-value interventions. You get smarter, timely data for better decisions.